An ocean of data is meaningless unless insights are gleaned from it. When results are falling “We need to do more,” is not very sophisticated thinking nor good management. The focus has to be on doing more of the metrics that matter. Identify the root cause to lower performance. If you don’t break it down, it’s hard to take corrective action with the team.
Link the war room with the battle on the field through the mobile app. Reps stay connected to all activities in the office. They see all active leaderboards, their position and that of their colleagues, all messages, achievements and celebrations. They can send a celebratory message from the app that shows on the office TV.
Staff want feedback on their activities and how they are progressing against their target. Without it they cannot be expected to know what to do. This self awareness of their performance prompts self management of the responding behavioral change that will deliver the new activity performance levels required to reach the target.