• Cheshire, UK
  • Fleet and logistics

Creating competitive character of salespeople and changing sales culture with Spinify

Teams using Spinify:
Telesales and Customer Service
  • Changed office culture to be more interactive and engaging
  • Manager are able to get involved to utilizing the app easily, five-stars support

Changing Office Culture and Interacting With Your People

Colin Peters is the communications director for Radius Payment Solutions Europe. They had a telesales team and that’s their main way of selling. Being on the phone day in and day out can easily get tiring and so Colin tried to find a way to upload the sales agents in the office including the customer services.

Spinify gamification system makes things different. Colin shares that they can now update the world boards and send welcome messages to the new people to the business. The screens get agents attention and engaged team members to move up the leaderboards.

“You’ve been told by the managers, you know, the sales agents and the customer service agents always look at those screens just to see who’s at the top place, and have they moved up that leaderboard, and have we had more active customers.”

5-stars Support, Easy to Use and Real-time Updates

Colin is satisfied with the support Spinify provided and said, “the onboarding holding my hand, taking us through the processes. “ He also loves how easy the managers can get involved using the app and sending messages to the screens. “We learned within three hours of training.”, he said. Another thing he loves is the real-time updates. It celebrates team members’ success and speaks out loud when somebody takes over somebody else in the leaderboard.

“… it creates that competitive character of your salespeople, no one wants to be at the bottom of the leaderboards. Their interactive, their voice updating … and the managers can get involved as well utilizing the app. “

Colin Peters

Digital Director at Radius Payment Solutions

More Customer Stories

Ainsley Driver - PRD Nationwide Success with Spinify

“Throw away your whiteboard and get into the digital and your salespeople love it. And it’s a great way to have competition started within your team.Your Content Goes Here”

“If your team works from multiple locations. Any of your team work from home, if you’re looking for ways to reward success and to hold a mirror up to salespeople business, gets Spinify.”

“We’re very pleased with the results that we’ve done and the value we got from Spinify and best of all, it’s something that’s been a lot of fun for the call center agents. So it’s a win-win at the end.”