Customer Success
Engage. Motivate. Coach.
Customer Success
Looking to motivate staff to close more tickets, complete activities, or help more customers?
Spinify Lively Leaderboards engages and motivates staff to hit their KPIs. Our coaching solution is built to help managers get the most out of their team.
Spinify for your team
Track and improve staff performance. Create leaderboards across a variety of KPIs and Goals designed to get an uplift from reps on your Sales and Operation teams customized for your company.
Cases
Celebrate closing tickets and cases with automated achievements to get the team engagedEngage the team
Customize the celebration to match the goals you want the team to accomplish, such as closing a priority ticket or getting great customer feedback.Calls
Create leaderboards to track activities and improve staff following the right process.Motivate the team
With Spinify Lively Leaderboards staff stay motivated to hit their targets with built in gamification to help get the uplift you are looking for.
Tasks
Gain insights on how the team is performing and gain useful coaching tips.Coach the team
Track various tasks and performance with the Spinify Performance grid to know how is following the right process or who is struggling.
Real life ROI
Growing a business is an epic journey. Engage your team on the journey and motivate them to succeed. Everyone wants to see progress towards their own targets and those of their company.
Visibility of performance data drives activity. Celebrating wins along the way encourages even more work effort. Everyone wants to be recognized for their contribution. Take your team on the journey with you.
