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The Key Skills of a Great Coach in a Work from Home Environment

July 17, 2022

A great coach in a work from home environment has many skills that are not always easy to find. They must be able to communicate clearly, be a good listener, and have empathy for their clients. They also need to be able to give constructive feedback and be an effective problem solver.

They also need to be someone who can teach valuable skills and habits that will help the individual grow professionally. This is what makes a great coach so successful at their jobs. A good coach should also create a sense of community among those that they work with and can help their clients see the big picture at a time when they might be in a very difficult situation. 

The best coaches are those that can give you advice based on their experiences and help guide you to when it is most beneficial for you to hear them. They will also encourage their clients to try new things and push themselves positively.

There is no one-size-fits-all coaching style, but there are some core skills that all coaches should have. We will take a look at some of the most indispensable skills that every coach working from home must have.

Setting Goals

When working from home, one of the most fundamental and vital skills that they need to master is time management, even though it may seem like an easy task. You have a responsibility to make certain that your team is goal setting. You are aware of the task at hand, and to meet the deadlines that you have established, you will have to set goals — both collectively as a group and individually. Not only that, but you’ll be able to hold each other accountable. Setting goals is an effective method for motivating your team by providing them with specific objectives that they have to achieve.

Listening

Listening appears to be a lost art in modern society. Many individuals are unaware of what it means to actually listen. Any excellent coach, in any setting, must be able to listen. This is especially true when working from home. Everything has become more difficult and frustrating for everyone concerned. As a result, little issues escalate into major disasters. A good coach will put in an effort to understand the needs and frustrations of their trainees. That is why you must devote time to listening to your staff. Understand what they’re up against and try to address it – and not work around it – to get everyone to the finish line safely.

Observation 

Sales coaching is all about observing and listening to what a client needs and wants, observing their habits and behaviors, and then using this information to help them make better decisions. This is just as true when coaching remotely. They have to keep their eyes open for cues from their clients and understand what is going on with them. They need to be able to identify what is going on in their trainee’s life and understand how they are feeling. This is because a sales coach’s job is not just about grooming salespeople in selling products or services better, it’s also about helping them find better success in life.

Be Structured 

Working from home and being structured might seem impossible to some. As difficult as it sounds, it is a must in this environment. There are so many variables that you can’t control with the work from home method. A great sales coach has to have good structure in their training sessions.

Good structure in the training sessions will allow them to learn more efficiently and be more successful when they go back out into the field. So, you need to make sure that the things you can control are done in a highly structured and efficient way. You can also be helpful by supporting your team when it comes to producing solutions that will be helpful in achieving these goals. 

Give Feedback

A good remote coach must be able to give feedback to his employees. These employees rely on these feedbacks to improve themselves, and feedbacks give them guidelines to become the best employee for the company. Just make sure that there is a clear purpose to it. It should not be used to attack or demean someone. Feedback must be clear, constructive, and also highly motivating. Remember that as the coaching is happening from a distance, feedback should be ‘as-is’ and not open to misinterpretation.

Check In regularly

One thing you need to do is check in with your employees. It is not as difficult as you might think. There are so many good apps available that allow us to work in virtual work environment. So, you must take advantage of that or some simple Facetimes, Zooms, or Google Meets. When you check in, you will show them you care. Ask them questions about their family before getting into work. 

Receive Feedback 

Just as important as it is to give feedback, it is also important to be able to receive feedback. None of us are without faults, and the best way to hear about them, is from feedback from your employees. You can use this feedback to improve both as a player and as a team. This also ties back in to one of the first skills that was mentioned — being a good listener. If you are not a good listener, you will not receive your feedback in the best way. Too many of us are too concerned with displays of authority, and to be a better coach, you must open yourself up for constructive feedback.

Conclusion

Effective remote coaching in a work from home environment is a prerequisite for the success of your sales team. If you are finding it difficult to successfully deliver remote coaching in a work from home environment, Spinify can help you. We have the tools and the service framework to deliver effective remote coaching sessions. We can help salespeople in their work and understand how they can be more productive and efficient. Your sales team to be more productive and efficient in their work and reduce the risks of burn out.

We are here for you if you want to talk to us.

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