Zendesk + Spinify
Activity Tracked: Tickets Closed
Looking for a way to engage and motivate team members to do more activities and update the tickets in your Zendesk instance. Monitor employee performance in a highly visible way with Leaderboards set on their key ticket activities.
Sharp visualization of the leaderboard on a TV, browser or mobile device makes current progress against targets and other metrics easy to view and understand. Visibility prompts action by team members to be on top of the ladder.
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Cool Features
Set up leaderboards in minutes. Together with Zendesk, Spinify makes an immediate impact to the activities done by your team members for better company results.
Team Goal
Get your team working in harmony with a leaderboard where the goal is for the team to close a total of 50 tickets in one day.
Rev the Team
Need to light a fire under the team? Leaderboards provide visibility of performance. This motivates team members to close more tickets so they aren’t last.
Collaboration
Get the team collaborating when each service agent needs to close 30 tickets for the team to win. Watch as your seasoned pros start helping new staff so everyone wins.
Healthy Competition
Fuel the competition amongst the team by seeing who are the top five to close 100 tickets and watch those open tickets drop.
Set the Target
Celebrate team members as they hit their target to close a number of tickets, set by you, in given timeframe. You control mechanics and celebrate the victories.
Plus More
Setup leaderboards as you need them, you choose the goals, timeframes, participants, rewards and metrics. Or use our pre-configured leaderboards.
How to create Zendesk Leaderboards
Spinify connects directly to your existing Zendesk account, pulling in the key ticket activity information and turning it into a leaderboard that engages and motivates staff across the service team in your organization.
Leaderboards are proven to engage and motivate staff to improve productivity. The public display of information prompts individuals and teams to do more of their customer service tasks or any business process.
Setup Is Easy
- Login to Your MySpinify Account
- Integrate Your Zendesk instance into Spinify
- Zendesk Users automatically mapped
- Set up your Leaderboard
- Close Tickets to climb the ladder!
Start Today
Why wait another minute. Signup for free today! You can get up and running and see for yourself how leaderboards on Zendesk data will motivate your staff to perform better and be more engaged with the work they are doing on a daily basis.