The Ultimate Guide to Coaching Remote Staff
July 14, 2022
Successful businesses are built on the backs of their employees — and this applies to remote staff too. Without the hard work and dedication of their remote staff, businesses wouldn’t be able to achieve their sales goals. As such, company heads are always on the lookout for the next breakthrough sales coaching strategy to help their remote staff generate more revenue and keep their businesses going.
This is where a remote coaching strategy comes in.
If you want to keep your best people happy and motivated while also performing their absolute best, you’ll need to invest in your remote teams—which means taking the time to coach your team.
Here, we will help you understand the advantages of a good remote coaching culture and some sure shot ways to achieve this.
Let’s dive in.
Advantages of a good remote coaching culture
A good remote coaching culture is one in which members feel inspired to work hard; one in which there is a high level of trust and respect; one in which there is an overall atmosphere of acceptance and encouragement; and one in which the corporate culture is clear, and clear expectations are set.
Increase in productivity and creativity
When remote staff are properly coached about their roles and responsibilities, they fully understand what is expected of them and what they need to do to perform. This increases their productivity and creativity. As a result, they are more likely to come up with new ideas and solutions to problems.
Increase in employee engagement and retention rates
Thanks to the effective coaching of remote staff, they feel appreciated, trusted, and supported, which in turn leads to increased employee engagement, motivation, and retention rates. You can expect more participation and willful efforts to be an active part of their company’s growth story, which can increase the amount of revenue your company generates. This will also help you to meet your sales targets.
Better function and communication within teams
A company with multiple remote sales teams can’t have one team heading in one direction and another team in another. This can lead to miscommunication and misunderstandings. But with the right coaching and support, remote sales team employees can work together, more effectively and efficiently, to achieve common goals. They will work as a whole and not as a part.
Rapid growth of milestones and goals
A smart remote coaching approach is one of the most effective strategies to help your company grow and meet sales targets. It enables your sales team to function at their peak, allowing them to generate more revenue. This assists you in meeting your sales targets and exceeding your sales goals.
The three essential tips to coach your remote staff better
One of the most popular and effective ways to coach a remote team is by enrollment in a remote sales coaching program. These programs offer in-person and online training, webinars, live virtual meetings, and more to help you.
But there are other, equally effective, steps that you can take right away.
Open a two-way communication
When it comes to coaching your remote staff, the first step you should take is to open two-way communication. This allows you to provide real-time feedback on what your staff is doing well and where they can improve. This helps you to build a strong working relationship with your staff, which in turn helps you to achieve your sales goals.
You can set up periodic meetings, so you can always get feedback. Not just questions and answers, but also the opportunity to ask the other person anything you might want to know, including how they really feel about the product. This helps you to build a culture which encourages your staff to share their honest opinions and feedback, which in turn helps to build a stronger relationship between you and your team.
Make it fun and challenging
Engaging your remote employees in some healthy competition through gamification will motivate them to perform their best while also having a bit of fun. Gamification can get your remote employees to widen their skill set by doing something they wouldn’t usually do.
Introduce a monthly leaderboard, and let your remote employees battle for points and rewards for a place on it. This will instill not only a sense of belonging in your remote employees, but also improve their camaraderie. You can also have separate leaderboards for teams and encourage your remote employees to pull their weight behind the team goal and make their teams work like well-oiled machines.
Find ways to get them to socialize with one another
You may have remote employees who work from all around the globe. If they are separated by time-zones or regions, you’ll need to find new and inventive ways for them to get to know one another better. Invite them to participate in virtual chat rooms which will allow them to talk to one another regularly.
You can consider setting up a general chat room or a channel for your remote employees to have those “water cooler” break talks — a virtual alternative to employees gathering around water coolers and mingling with one another.
Coaching remote staff is a crucial part of the process for a company. It helps them get their work done more quickly and well. It helps them get their work done more quickly and well. The only downside to coaching remote staff is the lack of face-to-face contact, but this can help them stay on track with their tasks and prevent burnout. It can help them get the most out of their work and understand how they can be more productive and efficient. It also helps to reduce the number of mistakes they make by not having a manager or a person teaching them every step.
At Spinify, we have helped hundreds of companies coach their remote employees. We’ll work with you every step of the way as we train your remote staff. We use a range of state-of-the-art methods to coach remote employees and get them up to speed quicker. Our remote coaching solution includes tools and resources to help you get the most out of your remote staff coaching efforts.
We are here to talk.
Put those insights into practice.
Set your team up for success by improving their performance through gamification.
Back to blog