Fleet and logistics
Telesales and Customer Service
Colin Peters is the communications director for Radius Payment Solutions Europe. They had a telesales team and that’s their main way of selling. Being on the phone day in and day out can easily get tiring and so Colin tried to find a way to upload the sales agents in the office including the customer services.
Spinify gamification system makes things different. Colin shares that they can now update the world boards and send welcome messages to the new people to the business. The screens get agents attention and engaged team members to move up the leaderboards.
Colin is satisfied with the support Spinify provided and said, “the onboarding holding my hand, taking us through the processes. “ He also loves how easy the managers can get involved using the app and sending messages to the screens. “We learned within three hours of training.”, he said. Another thing he loves is the real-time updates. It celebrates team members’ success and speaks out loud when somebody takes over somebody else in the leaderboard.
Digital Director, Radius Payment Solutions
… it creates that competitive character of your salespeople, no one wants to be at the bottom of the leaderboards. Their interactive, their voice updating … and the managers can get involved as well utilizing the app.
Motivate your team to do better every day
Ring the gong and celebrate with everyone
Add a bit of personality with memes
Unlock your team’s potential by making work more engaging.