Call Center
Engage. Motivate. Coach.
Call Center
Improve the number of calls made and culture in your call center. Designed to engage and motivate staff to stay connected and focus on specific targets set out by managers.
- Personalize
100’s of Photo + Video backgrounds - Higher Sales
27% Higher Sales Than Disengaged Colleagues - Easy Setup
Takes less then a few minutes to setup in full - Engage
Staff 31% Higher Productivity - Motivate
Over 20+ screen types - Coach
Insights Using Spinify Performance Grid
Salesforce.com
Salesforce is the largest CRM of choice for businesses. Monitor employee performance in a highly visible way with Leaderboards set on their key business activies.
Google Sheets
Rank team performance, display on a TV and celebrate progress. Leaderboards run automatically after simple setup.
More integrations
Check out other integrations real estate agencies are using with Spinify.
Call Center KPIs
Set individual call targets for each rep, setting a level playing field across regions and skill level. You decide which targets to focus on to best improve the team. Here are a few examples of targets you can set in a Spinify leaderboard:
- Dollar value of all qualified sales in the quarter
- Number of outbound calls made today
- Number of leads qualified for the month
Increase Dials
Want to increase the number of outbound dials? Creating Lively Leaderboards is the solution. Setup a leaderboard to add visibility and focus for the team. Set the target and let Spinify motivate the team to reach the goals that you set out.
Qualify more calls
Spinify helps the team qualify more calls. This is achieved by real time visibility of data. In the past, you may have met with a rep only once a week to discuss where they need improvements and have to wait another week to see any change. With Spinify, every interaction with the office CRM is pushed to a relevant leaderboard. Data is updated in real time. Reps compete with each other to do more.
Engage the team
Office culture is critical to success in any real estate business. Keeping everyone engaged is a real challenge. Using Spinify it’s super easy to add motivational messages like:
- Personal messages
- Live streaming content
- Youtube videos
- Web pages
- Static images
And more…
“
Its a breeze for me to setup new boards and channels and the team at spinify is constantly improving the app to give us more ways to motivate the team.
Beju LakhaniChief Customer Officer |  |
“
We previously tracked all the numbers on manual boards, and excel sheets so having it on the TV means more reporting efficiencies, and increased visibility not just in our Sydney office, but also our international offices.
Sam RahmanianManaging Director |  |
“
We have seen a growth in results and staff competitiveness since we started using Spinify! It visually looks great and is easy to use too!
Hannah Snider-MuldoonOffice Manager |  |
“
Since using the app we’ve seen sales staff more motivated and energetic as well as an overall lift in sales and revenue.
Benjamin ChristieFounder & President |  |
“
Spinify has helped to see problem staff and increase staff motivation
Mitchell CameronBusiness Development Manager |  |
66
Uplift In
Monthly Net Profits
100
Reduced
Admin Backlog
54
Uplift In
Monthly Calls
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