Call Center

Engage. Motivate. Coach.

Call Center

Improve the number of calls made and culture in your call center. Designed to engage and motivate staff to stay connected and focus on specific targets set out by managers.

  • Personalize
    100’s of Photo + Video backgrounds
  • Higher Sales
    27% Higher Sales Than Disengaged Colleagues
  • Easy Setup
    Takes less then a few minutes to setup in full
  • Engage
    Staff 31% Higher Productivity
  • Motivate
    Over 20+ screen types
  • Coach
    Insights Using Spinify Performance Grid

Salesforce.com

Salesforce is the largest CRM of choice for businesses. Monitor employee performance in a highly visible way with Leaderboards set on their key business activies.

Google Sheets

Rank team performance, display on a TV and celebrate progress. Leaderboards run automatically after simple setup.

More integrations

Check out other integrations real estate agencies are using with Spinify.

Call Center KPIs

Set individual call targets for each rep, setting a level playing field across regions and skill level. You decide which targets to focus on to best improve the team. Here are a few examples of targets you can set in a Spinify leaderboard:

  • Dollar value of all qualified sales in the quarter
  • Number of outbound calls made today
  • Number of leads qualified for the month

Increase Dials

Want to increase the number of outbound dials? Creating Lively Leaderboards is the solution. Setup a leaderboard to add visibility and focus for the team. Set the target and let Spinify motivate the team to reach the goals that you set out.

Qualify more calls

Spinify helps the team qualify more calls. This is achieved by real time visibility of data. In the past, you may have met with a rep only once a week to discuss where they need improvements and have to wait another week to see any change. With Spinify, every interaction with the office CRM is pushed to a relevant leaderboard. Data is updated in real time. Reps compete with each other to do more.

Try it out

Engage the team

Office culture is critical to success in any real estate business. Keeping everyone engaged is a real challenge. Using Spinify it’s super easy to add motivational messages like:

  • Personal messages
  • Live streaming content
  • Youtube videos
  • Web pages
  • Static images

And more…

“
Spinify has allowed us to run incentive programs and motivational campaigns easily, and effectively. The platform is allowing us to make our vision for success a reality, and to help drive growth while engaging our customers in a fun and competitive way.

Michael Ford

LENOX Product Training Manager
Stanley Black and Decker

Stanley Black and Decker

“
Spinify’s solution was quick to install and configure. Set your targets, goals or achievements and up on the screen it appears.

Josh Davis

Sales Operations Manager
Kount

Kount

“
Spinify is constantly helping us on a daily basis with briefing messages for agents to be aware of any business changes, it has helped us motivate our staff, improve customer service, and given us more smiles.

James Vaughan

Customer Service Operations Manager
PA Housing

PA-Housing-Logo

“
We previously tracked all the numbers on manual boards, and excel sheets so having it on the TV means more reporting efficiencies, and increased visibility not just in our Sydney office, but also our international offices.

Sam Rahmanian

Managing Director
Monsido

Monsido

“
We love the layout of the leaderboards, and the customizations seem endless!

Jennifer Mulligan

Director of First Impressions
Spark Lifecare

Spark Lifecare

54

Uplift In
Monthly Calls

100

Extra
Happiness and Excitement

10

Increase In
Year over year sales

Read more stories

Want to find out more?

Let us show you how Spinify can help your team