Even if your sales or service people never meet a customer and never leave the office there is no excuse for slovenly dressing or behaviour. There is a certain confidence that comes from looking good and being upright when answering a call from or making a call to a customer. Posture affects our lung capacity and therefore the resonance of our voice and how confident and assertive we sound when talking about the company, it’s products and our knowledge of how it will benefit you as a customer.
7 Tips Call Centers Can Use To Improve Performance
The future of your sales depends on the performance of your call center reps. And yet, call center agents are increasingly suffering from the burnout syndrome. They’re lacking the motivation they need to improve [...]
6 Exciting Ways to Improve Recruiting Agencies
Every year, millions of positions are filled to both employees’ and employers’ delight. And behind them stand recruitment agencies, the silent heroes of contemporary HR. For every position that is filled, there are dozens [...]
Top 10 Sales Leaderboard Best Practices
Sales reps are competitive by nature. There’s nothing sweeter than the adrenaline shot you get when you realize you’ve not only reached your personal target for this quarter, but your entire team’s target, as [...]
