Intercom2018-09-25T03:23:02+00:00
Freshdesk integrates with Spinify

Intercom + Spinify

Activities Tracked: Conversations Closed, Conversations Snoozed

Freshdesk integration

Looking for a way to engage and motivate team members to do more activities and update the data in Intercom? Monitor employee performance in a highly visible way with Leaderboards set on their key card activities.

Concise visualization of the leaderboard on a TV, browser or mobile device makes current progress against targets and other metrics easy to view and understand. Visibility prompts action by team members to be on top of the ladder.

 

Freshdesk Integration

Cool Features

Setup leaderboards in minutes. Our Intercom integration helps make an immediate impact on employee performance.

Team Goal

Get your team working in harmony with a leaderboard where the goal is for the team to close a total of 50 conversations in one day.

Rev the Team

Need to light a fire under the team? Leaderboards provide visibility of performance. This motivates team members to close more conversations so they aren’t last.

Collaboration

Get the team collaborating when each service agent needs to close 30 conversations for the team to win. Watch as your seasoned pros start helping new staff so everyone wins.

Spinify Leaderboard

Healthy Competition

Fuel the competition amongst the team by seeing who are the top five to close 100 conversations and watch those open conversations drop.

Set the Target

Celebrate team members who can hit their targets and close the most conversations in a given timeframe. You control the game mechanics and celebrate the victories.

Plus More

Setup leaderboards as you need them, you choose the metrics, timeframes, participants and rewards. Or use our per-configured leaderboards.

How to turn Intercom data into games

Spinify connects directly to your existing Intercom account, pulling in the key activity information and turning it into a leaderboard that engages and motivates staff across the customer service team in your organization.

Leaderboards are proven to engage and motivate staff to improve productivity. The public display of information prompts individuals and teams to do more of their customer service tasks or any business process.

Setup Is Easy

  1. Login to Your MySpinify Account
  2. Integrate Your Intercom account with Spinify
  3. Map Your Intercom Users to Your Spinify Users
  4. Set up your Leaderboard
  5. Close Conversations to climb the ladder!
Spinify create a Freshdesk Leaderboard

Start Today

Why wait another minute. Signup for free today! You can get up and running and see for yourself how leaderboards on Intercom conversations will motivate your staff to perform better and be more engaged with the work they are doing on a daily basis.